CRM MANAGER (with focus on Marketing and Customer Loyalty) for a leading Fashion Retail (Value Chain Brands) Giant in DUBAI
• Establish the road map for the optimum fulfillment of the CRM software by collecting information regarding customer profiles
• Optimize campaign expenditure without exceeding the budget, run targeted promotion campaigns.
• Increase customer repeat rate based on outlined percentage while knowing the global repeat rate
• Maintain promotion driven strategy through loyalty programs
• Focus on social media organic growth - advertising, promotion strategies using various social media platforms, digital marketing
• Utilize customer data strategically & providing insights and develop programs that will distinguish between highly loyal, potentially loyal & non-loyal customers
• Gain an understanding of the target audience and profitable segments and participate in the development and optimization of the customer experience
• Provide feedback on the implementation of marketing campaigns & customer satisfaction
Candidates from premier institutes in India (IIT & IIM) ONLY need apply. Experience maximum up to 7 years in Customer Experience in Retail/FMCG/Telecom mandatory.
Mail CV to email@example.com hashtaghashashtag